Innovation and Change Management
- Experience working as a team leader or manager
- Have access to managerial-level case studies and experiences which are relevant to the topic
- English language proficiency to benefit from the training and undertake the assessments (Level 5 of the Workplace Skills Series attainment scale)
This course imparts the ability for managers to work effectively with team leaders to manage change processes. It also includes implementing change strategies and processes and evaluating the impact of change on the employee and the organisation. Learners will also learn methods to encourage innovation in the workplace by creating a conducive environment to support innovation. Learners will also be taught how to maintain a conducive environment for innovation in the section on conflict management. The course covers the signs and stages of conflict as well as strategies for conflict resolution. Also included is a section on the barriers to communication.
Who this course is for:
- Team leaders